Articles For Business And Personal Success
Garrison Wynn's blog featuring articles on leadership, change management, employee and customer engagement, sales, communication, customer service, generational differences and diversity.
The Real Truth about Employee Retention
Employees don’t work for companies or departments; they really just work for their boss. It’s important to...
Fix It Till It’s Broke?
The more you keep changing the basic structure of something, the more likely people will stop believing...
No Time to Gain
According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top...
What the Most Successful Don’t Know
In the spirit these days of being unnecessarily controversial, I’d like to spin things a different way....
The Real Truth About Loyalty
In the end, if you’re close by, easy to deal with and willing to make the sacrifices, you’ll...
Finding and Keeping Employees
According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top...
Does AI ‘s ROI Mean Humans Are SOL?
Despite their typecast use in many sci-fi plots, bots are simply tools for humans to use to...
Customers don’t want service!
Customers don’t want service. They want things that don’t need any service. They want maintenance-free, self-contained solutions,...
Want to Be Successful? You Must Understand This 1 Thing About Yourself
Many argue that the most important trait for a successful Entrepreneur is grit. And what is grit if...
How To Be Right Without Making Other People Wrong
What exactly are we trying to accomplish by proving to others that we’re right?
We might...
The Future’s Not Here Yet
Even with all these solutions being applied, can we really move into the future with a generation...
Motivating Employees: How to deal with motivationally challenged younger workers
Do you find it difficult to motivate younger workers? Have you noticed that employees under 25 will...
The Big Lie: Customers Want Service
Customers don’t want service! Customers want things that don’t need any service. They want maintenance-free, self-contained solutions,...
How To Be Right: Without making other people wrong
What exactly are we trying to accomplish by proving to others that we’re right? We might win...
Leadership Integrity: The Foundation of Everything
It’s no mystery that we expect our leaders to tell us the truth — and we hope...
Heroes and Cowards Feel the Same Fear: It’s the action they take that separates them
People don’t develop bravery first and then take impressive action. The most successful people simply act while...
I’m Sure You Are Intelligent: I Just Can’t Tell That By Talking To You
The ability to read people’s emotions, understand what they value and make sure they feel valuable does...
Successful Belief Systems: Separating The Data From The Drama
So it’s really what we believe about something that is the issue, not what we are actually...
How To Get People To Listen To You: Over-the-top influence
Leadership and communication skills mean nothing if no one wants to listen to you. Many knowledgeable, committed people...
Freaking Out Is Not A Lifestyle
It indicates that stress is more about how you feel or think about things and only loosely...