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Articles For Business And Personal Success

Garrison Wynn's blog featuring articles on leadership, change management, employee and customer engagement, sales, communication, customer service, generational differences and diversity.

The Real Truth About Loyalty

In the end, if you’re close by, easy to deal with and willing to make the sacrifices, you’ll...

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Finding and Keeping Employees

According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top...

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Does AI ‘s ROI Mean Humans Are SOL?

Despite their typecast use in many sci-fi plots, bots are simply tools for humans to use to...

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Customers don’t want service!

Customers don’t want service. They want things that don’t need any service. They want maintenance-free, self-contained solutions,...

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Want to Be Successful? You Must Understand This 1 Thing About Yourself

Many argue that the most important trait for a successful Entrepreneur is grit.  And what is grit if...

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How To Be Right Without Making Other People Wrong

What exactly are we trying to accomplish by proving to others that we’re right? We might win...

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The Future’s Not Here Yet

Even with all these solutions being applied, can we really move into the future with a generation...

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Motivating Employees: How to deal with motivationally challenged younger workers

Do you find it difficult to motivate younger workers? Have you noticed that employees under 25 will...

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The Big Lie: Customers Want Service

Customers don’t want service! Customers want things that don’t need any service. They want maintenance-free, self-contained solutions,...

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How To Be Right: Without making other people wrong

What exactly are we trying to accomplish by proving to others that we’re right? We might win...

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Leadership Integrity: The Foundation of Everything

It’s no mystery that we expect our leaders to tell us the truth — and we hope...

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Heroes and Cowards Feel the Same Fear: It’s the action they take that separates them

People don’t develop bravery first and then take impressive action. The most successful people simply act while...

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I’m Sure You Are Intelligent: I Just Can’t Tell That By Talking To You

The ability to read people’s emotions, understand what they value and make sure they feel valuable does...

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Successful Belief Systems: Separating The Data From The Drama

So it’s really what we believe about something that is the issue, not what we are actually...

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How To Get People To Listen To You: Over-the-top influence

Leadership and communication skills mean nothing if no one wants to listen to you. Many knowledgeable, committed people...

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Freaking Out Is Not A Lifestyle: Getting real about the false foundation of stress

It indicates that stress is more about how you feel or think about things and only loosely...

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Adulting In The Workplace: Are you prepared to parent your young new hires?

It seems that young employees fresh out of college are having as much trouble being adults as...

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Inevitability: How to Guarantee Your Employee Training Is Worth the Time and Money

One of the reasons employee training is often not as effective as it should be is that...

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How the Millennial Work Ethic May Permanently Improve the Economy

Can we achieve more by working less? If you are in your 20s, you are hoping the...

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Who Wants A Job Where It Is Never The Boss’s Fault?

The only way to effectively hold others accountable is to first hold yourself accountable in front of them....

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