According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top priority every day while only two in 10 actively disengaged employees can say the same thing. Modern successful safety cultures are based in facts. People who feel valued, value safety and each other. The takeaway from these numbers cannot be overestimated.

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[social_warfare]     Garrison WynnGarrison Wynn is a nationally known keynote speaker, author, and consultant. He is the CEO and founder of Wynn Solutions, specializing in how people and organizations can be more influential. www.motivational-speaker-success.com

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According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top priority every day while only two in 10 actively disengaged employees can say the same thing. Modern successful safety cultures are based in facts. People who feel valued, value safety and each other. The takeaway from these numbers cannot be overestimated.

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Despite their typecast use in many sci-fi plots, bots are simply tools for humans to use to do a better job and provide socially intelligent customer service while increasing profits. Bots allow agents to offer personalized service while their electronically animated brethren do menial tasks. Predominantly, research shows that human beings still value connecting with each other, preferring it over any other interaction.

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[social_warfare]     Garrison WynnGarrison Wynn is a nationally known keynote speaker, author, and consultant. He is the CEO and founder of Wynn Solutions, specializing in how people and organizations can be more influential. www.motivational-speaker-success.com

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Customers don’t want service. They want things that don’t need any service. They want maintenance-free, self-contained solutions, whenever possible. That’s not just chat-bots and other forms of artificial intelligence. It’s a solution that fits their belief system.  

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The truth is without good relationships communication suffers; without engaged employees, awareness is lost; and, without generations supporting each other, information isn’t passed down. In the long-term, the culture doesn’t improve and may, in fact, deteriorate.  

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What exactly are we trying to accomplish by proving to others that we’re right?
We might win the argument but ultimately lose the relationship. Perhaps a better, deeper-rooted question is this: Why do we lose sight of success, of our big objective when we feel challenged or intimidated?

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Even with all these solutions being applied, can we really move into the future with a generation that was taught that these jobs have no future? It’s time to be honest with ourselves, to admit that we may have made a mistake. In our effort to provide a better opportunity for everyone, we may have created a mindset that ultimately will not help anyone.

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The Hurricane Don’t List: safety tips from two generations of survivors   They say experience is important, but do we really need to learn our greatest lessons about safety at the point of failure? Although I appreciate the guy who blew himself up instructing me how not to blow myself up, I also want to hear about the person…

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[social_warfare] Why is it that some of the best ideas are never considered and idiotic concepts that we know will fail are? How did AT&T decide to focus on the picture phone and sell off the rights to the cellular telephone? Research clearly showed that the number-one reason people placed a phone call instead of…

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