TOPIC: Influencing Safety
Garrison Wynn posed three critical questions at the 2014 BST - Safety in Action Conference opening keynote:
- How do you move safety through your organization?
- How do you get people involved and accountable so you can create a culture of safety?
- How do you get people to maintain a high level of personal awareness and still look out for each other?
It's all about your level of INFLUENCE
INFLUENCE + TRUST + VALUE = SAFETY
Watch segments from Garrison's safety presentations
Months after our general managers' meeting, I continue to get calls from our folks who were in attendance asking if we can get Garrison Wynn to come back. Garrison's message, combined with his unique, upbeat and entertaining delivery, was the perfect combination to reach every person in that room. OXY
Garrison was able to get through to our people like no one else. We thought we knew it all; we were wrong. Chevron
Safety Program Descriptions
Click here to download safety speaker Garrison Wynn's "onesheet" (PDF) for the keynote "Influencing Safety".
Safety Program #1 - Influencing Safety
Whether you are trying to reduce your number of recordables or prevent a good safety record from creating complacency, this entertaining, customized session is more than just a safe bet. It will get your people laughing, learning and motivated to create a culture of safety while maintaining productivity.
This program focuses on developing the personal influence to make things stick, whether you're helping leaders move change through their locations or getting workers to look out for each other on the job site. Garrison is authentic - a guy who's been there. He's a chemical plant explosion survivor who has developed environmental safety products still in use worldwide. He expertly fuses his experiences into key takeaways such as how to build the trust and relationships that make consistent safety a reality. He delivers those takeaways using a humorous approach that will have serious impact on your event.
Safety Program #2 - The Truth about Success: Communicating Safety
Garrison's presentation can be tailored to focus on what's most important to your group. Motivation, safety, communication and success tools mixed the way you like it. Below are segments that can be used to build a customized 30-minute to 1hr session.
- What really motivates people to be safe: The truth about influence
- How to get people to listen to you
- We are our brother's keeper
- How to communicate safety to people who do not want to hear it
- The truth about trust: Team building in action
- Dealing with generational differences: How we see things differently
- Dealing with the motivationally impaired
- Avoiding blame distribution: Working better together
- Getting buy-in and changing behaviors
- How to be right without making people wrong
- Making change work: Dealing with resistance
- Staying motivated by motivating others to be safe
Safety Program #3 - Influencing Safety for All Generations: How to get total buy-in from everyone
Whether you are trying to reduce your number of recordables or prevent a good safety record from creating complacency, this entertaining, customized presentation is more than just a safe bet. It will get you laughing, learning and motivated to create a culture of safety. With a focus on generational differences, the program explains why older employees get stuck in their ways and why younger people are more likely to snap a picture of a fire than run from it! Garrison is an authentic guy, with a varied background in manufacturing and finance and even six years of touring as a professional stand-up comedian. In his teens he worked with Magnavox and baseball legend Hank Aaron; and at age 27, he was the youngest department head in a Fortune 500 company's history. Garrison not only survived a chemical plant explosion but also developed safety products still being sold in 30 countries! He is the author of the bestseller The REAL Truth About Success, has co-authored with Stephen Covey and has been a weekly contributor to the Washington Post. Garrison's presentation goes beyond a magnetic performance; it leaves you with research-based solutions from his Fortune 100 client list that you can implement right away.
Questions about program content, availability and pricing
Safety Communication Tip
When discussing safety with your people: Don't get too complex! Make sure it's easy to repeat so it has legs and will become a body of knowledge. Keep it simple like the basics of mechanical engineering! The more moving parts something has the more likely it is to break down.
What top safety performers do that allow them to spread the message of safety through an organization.
Communicating safety through an organization is accomplished by looking at the truth about success. Effective safety procedures and behaviors are spread through an organization through the building of good relationships and safety awareness. Below are some highlights of what top safety performers do that allow them to spread the message of safety through an organization.
- They know it is possible to do the job right and safely at the same time.
- They get rid of poison employees who bad mouth safety.
- They get people to buy into safety by making sure they know what is in it for them.
- They know production quality and safety go hand-in-hand.
- They make sure their people understand the difference between accountability and responsibility.
- They help people create their own safety plans; people always support what they helped to create.
- They respect their boss, and participate in the change process.
- They know the key to safety is making sure people are aware of their surroundings.
- They are present in the moment. The excuse "I was not thinking" is always false. Accidents happen when people are thinking, just not about the task at hand.
- They are not afraid to ask questions.
- They can clearly explain the safety procedures. Overcoming resistance to change and adapting to change are fueled by clear communications. When people are confused they are hesitant to act.
- They remember the critical five rules to communicating safety.
Top safety people deal with change and face reality: Culture change is possible! It has worked for others and it can work for you and your people. Remember safety and changing safety procedures are not the problem, resistance to this reality is.
A safety problem is one thing that is better to have heard about than experienced.
For your people to buy-into a safety culture, they have to feel like their safety concerns are heard, and they need to see that you are concerned for their safety as well. - Garrison Wynn
What safety audiences say about Garrison's safety presentations:
The response to your safety presentations has been overwhelmingly positive and I continue to receive comments and e-mails from all areas about how much they enjoyed your message. Without a doubt, the most powerful and entertaining safety presentations we have ever experienced! Gulf Power A Southern Company
I just wanted to thank you again for the fine job you did communicating the importance of safety here at Lake Charles. You were excellent. I have heard numerous comments from attendees on how much they enjoyed it. PPG
When asked, "What was your favorite session?", hands down, in the United States, The Netherlands and Nigeria your session received the most votes. None of the other sessions came even close! Your session was high energy, humorous and gave very practical advice for Project Managers on how they can be better leaders. Thanks for all your preparation in making sure that it hit the mark. Royal Dutch Shell
I want to express our sincere appreciation for being part of our Shell Oil Products US "Health and Safety Day-2004" at the Shell Learning Center. We appreciated your preparation and planning to deliver the goods that we had expected and discussed. The presentations were engaging, entertaining, motivational and balanced with good substance for take-away utilization. Both safety awareness presentations supported our conference theme centered on the delivery of results. Again, thank you for your participation and energy in making the day a big success. We look forward to working with you in the future when opportunities arise. Shell Oil Products US
Garrison has on-site safety experience and understands the importance of safety in the workplace.
- He is a survivor of a chemical plant disaster.
- He invented a flexible cover for manufacturing containers that reduced fugitive emissions.
- Garrison knows that raising safety consciousness 100% of the time is the key to an accident free environment.
- Garrison has helped develop, implement and market innovative safety solutions that are still being used around the world.
- He understands that change is not that difficult; it is the resistance to change that creates problems that can prevent long-term success.
- He knows that communication and believability are essential to the development of effective safety & health programs.
Additional safety clients
- Alabama Power
- Navel Surface Warfare Center
- Gulf Power
- The Port of Houston
- Turner Industries
- Royal Dutch Shell
- Shell Oil Products
- MarkWest Energy Partners, L.P.
- West Texas Safety Training Center
- Tyco Safety Products
- The American Society of Safety Engineers
- Total Safety
- Industrial Training Safety Council
- Mine Safety and Health Conference
SAFETY ACCOUNTABILITY SYNOPSIS
What does safety accountability mean?
It means that you are held accountable for safety results. Your safety and the safety of your people are key components of your productivity.
Who is held accountable for safety?
Everyone should be held accountable for safety.
Why is this person the one that should be held accountable for safety?
OSHA says it's the law; a supervisor can get sued for safety negligence. You have a moral responsibility as well. We should look out for others whenever possible.
How do you hold someone accountable for safety?
One way is in writing; accountability is in our corporate policies. We can also outline someone's accountability verbally; we can clearly explain accountability and avoid blame distribution. Also, if you are willing to hold yourself accountable first, it becomes much easier to create accountability in others.
When do you hold someone accountable for safety?
All the time: when he or she first sets foot on the property or job site, before any incidents occur.
How do you get people to accept accountability for safety?
You have to develop a why, to get them to excel in safety by choice because they want to, not because they have to. If you have built relationships on a strong foundation of trust and communication, you can dramatically improve people's acceptance of accountability.
A series of conversations need to take place. This is not an overnight process. However, the first conversation may start like this:
"Our company is trying to achieve zero injuries and accidents; do you think that is possible?" Remember, what comes out of their mouth means more to them than what comes out of your mouth in this situation. Get them talking about how they can effect safety results.
How do you get people to realize that they are responsible for all of the people under their direction?
By getting them to understand the difference between accountability and responsibility. Accountability is when someone makes you accountable for the results, and responsibility is the act of agreeing to be accountable. Put another way, accountability is something someone places on you, and responsibility is something you willingly take on.
Questions and answers about Garrison's safety presentation
Do you get an opportunity to speak with safety professionals/this particular community often, and if so, how do you tailor your conversation to that community?
Yes, I speak at about 100 events per year, and 20 percent of the time it’s to safety professionals or those leading and creating a safer direction in their organizations. Research I’ve done over the past 15 years shows that knowledge, experience and intelligence are somewhat irrelevant if you don't have personal influence. To reduce the number of incidents within an organization, it takes more than really good ideas; it takes people buying into a repeatable culture of safety. Some of this research is the basis of my book The Real Truth about Success: What the Top 1% Do Differently, Why They Won’t Tell You, and How You Can Do It Anyway, which is now an Amazon.com best-seller. Of course, I make sure my delivery of that information is very entertaining. Comedy is truth, only faster!
I understand the title of your presentation is “Making the Most of Difficult Situations: Communicating Safety.” Without giving too much away with regard to what you plan to present, what are some highlights or key themes you’d like to get across?
"How to Get People to Do What You Want Them to Do" is the overall theme of influence. But segments will include:
- Building trust in a minute or less
- Everyone knows something you don’t
- The foundation of influence (which anyone can master)
- How to create safer behaviors by understanding the real reason people don’t want to change and learning how to reverse that mindset
- Weird safety issues: Many people are hospitalized every year from eating Hot Pockets, which proves that we take risks when we value something else more than safety. (The fact that the thing we value in this case consistently turns out to be a Hot Pocket is as interesting as it is disturbing.) The word "hot" in the name of the product is apparently not enough to help reduce incidents. I’m sure the embarrassment alone reduces the recordables, which means the situation’s even worse than the statistics show.
- Avoiding mixed messages like "Be safe - but not so safe that we can't have a long lunch!" What’s the underlying message there?! "Keeping all your digits intact is a pretty good thing, but it can’t compare to grabbing a burger and a 10-minute nap"?
- How to clearly explain the value of safety in 20 seconds
- Standing up for safety policies and not letting your personal opinions confuse people about what they are supposed to do
- Why some of the most talented people are so difficult to work with and what you can do about it
- Dealing with people under 30 and making sure we are not creating a safety issue for them by bragging about how brave we were back in the day
- How younger workers are different and how to motivate them (this includes your 22-year-old couch-dwelling son who plays video games for a living!)
- Watching out for each other. Do we have the relationships in place that make us and those around us safer? The guy everyone dislikes is usually the last person saved if the plant goes up in flames!
- You can't lead by example if you're a bad example.
There was also a reference to this being a “research-based” session. What research is this referring to? Any additional details you can provide or direct me toward?
Over 10 years, we anonymously surveyed 5,371 top performers regarding what makes them so successful. Many of them were safety professionals or people who work in hazardous industries. The research points to the power of influence and of making people feel valued.
What are the key tips/items you hope our readers/attendees will take away from your keynote?
- How to make sure you have good relationships with people around you so they are looking out for you on the job
- How to effectively hold people accountable for safety
- How to clearly communicate a more powerful safety message that is more likely to get buy-in quickly
- How to gain and maintain more personal influence
- How to get people to see the value of safety and how to consistently show them your personal value as well
Additional Safety Resources:
- Article: Influencing Safety
- Article: Is Drunk Driving Safer than Texting and Driving?
- Safety and Health Summit
- Online OSHA,EPA, and Safety Blog
- The Safety Directory
- BST Safety Assessment Tools