Articles For Business And Personal Success
Garrison Wynn’s Blog Featuring Articles On Leadership, Change Management, Employee And Customer Engagement, Sales, Communication, Customer Service, Generational Differences And Diversity.
Who Wants A Job Where It Is Never The Boss’s Fault?
[social_warfare] The only way to effectively hold others accountable is to first hold yourself accountable in front of them. As a leader, if you want employee engagement and long-term influence, you
Four Reasons Your New Hires Are Already on Their Way Out
[social_warfare] A relatively new phenomenon is sweeping through corporate America (and some other countries as well): employees who will leave a job in a shorter time frame than it
Inclusion + Tolerance = Employee Engagement: Creating a diverse culture that drives performance
Having a culture that includes and supports all people is more than just a moral obligation. It is a critical and commonly overlooked ingredient for success. An alloy is stronger
How to Get People to Do … What You Want Them to Do
If this article title pulled you in, maybe you’ve recently realized that having a better tactic or using your charisma is not producing the influence you would have hoped. You’ve
Millennial Mystique: How to attract, keep, and get better performance from Gen Y
[social_warfare] Many industries seem to be experiencing a shortage of young workers. It’s easy to attribute that to a lack of qualified applicants, an aging workforce that’s apparently too
How To Be Right: Without making other people wrong
What exactly are we trying to accomplish by proving to others that we’re right? We might win the argument but ultimately lose the relationship. Perhaps a better, deeper-rooted question is
Change is Mandatory…Stress is Optional
Below are some of the notes from a Change/Stress program I present. When the pain of what you are going through becomes greater than the fear of change, you change
Why Do I Have to Change If I’m Already Great?
We hear a lot about change these days. The discussion usually centers around how to get organizations to change, how to get departments to communicate more effectively with each other,
The Big Lie: Customers Want Service
Customers don’t want service! Customers want things that don’t need any service. They want maintenance-free, self-contained solutions, whenever possible. On average, how do you think most people would rate service
Motivating Employees: How to deal with motivationally challenged younger workers
Do you find it difficult to motivate younger workers? Have you noticed that employees under 25 will quit their job to go on a ski trip? They will choose pleasure
Is Technology Killing Communication?
Recent research indicates that some of the main issues in sales and communications right now have emerged because people believe you can replace face-to-face (and voice-to-voice) communications with text, e-mail
Negotiating Change
Healthy and Unhealthy Fears – An Action Plan To change from a victim into a volunteer we have to develop and implement an action plan that clearly educates people about
Top Tips From Our Research on Top Producers
[social_warfare] Top Tips From Our Research on Top Producers What the most successful people do differently Sales Dealing with ego driven buyers Ask them to list possible solutions to the
Talent First, Success Next
We know that it is sometimes the process itself that prevents learning and innovation. The key is finding you’re the path of least resistance. In our study of the most
The End of the Information Age
Are we at the end of the information age? My cell phone came with a novel sized instruction book that gives me so much detail on setting up my voice