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How To Be Right: Without making other people wrong

What exactly are we trying to accomplish by proving to others that we’re right? We might win...

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Change is Mandatory…Stress is Optional

Below are some of the notes from a Change/Stress program I present.  When the pain of what...

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Why Do I Have to Change If I’m Already Great?

We hear a lot about change these days. The discussion usually centers around how to get organizations...

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The Big Lie: Customers Want Service

Customers don’t want service! Customers want things that don’t need any service. They want maintenance-free, self-contained solutions,...

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Motivating Employees: How to deal with motivationally challenged younger workers

Do you find it difficult to motivate younger workers? Have you noticed that employees under 25 will...

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Is Technology Killing Communication?

Recent research indicates that some of the main issues in sales and communications right now have emerged...

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Negotiating Change

Healthy and Unhealthy Fears – An Action Plan To change from a victim into a volunteer we...

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Top Tips From Our Research on Top Producers

What the most successful people do differently Sales Dealing with ego driven buyers Ask them to list...

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Talent First, Success Next

We know that it is sometimes the process itself that prevents learning and innovation. The key is...

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The End of the Information Age

Are we at the end of the information age? My cell phone came with a novel sized...

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Getting Great Results: Turning Talent Into Performance

The definition of leadership Someone following someone because he wants to, not because he has to. Do...

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Motivation for the Severely Unmotivated

Everybody is motivated to do something. Some people are motivated to just lie on the couch and...

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