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Customers don’t want service!

Customers don’t want service. They want things that don’t need any service. They want maintenance-free, self-contained solutions, whenever possible. That’s not just chat-bots and other forms of artificial intelligence. It’s a solution that fits their belief system.  

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Speaking Like You Love The Audience

Straight to the point; if you do not engage your audience, your talent, knowledge, wisdom, looks, even celebrity only gives you limited buy-in. To maximize every ounce of your talent and be able to repeat it beyond any other way….Keep reading

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Why Not You?

The truth is without good relationships communication suffers; without engaged employees, awareness is lost; and, without generations supporting each other, information isn’t passed down. In the long-term, the culture doesn’t improve and may, in fact, deteriorate.  

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Want to Be Successful? You Must Understand This 1 Thing About Yourself

Many argue that the most important trait for a successful Entrepreneur is grit.  And what is grit if not that perfect blend of optimism and pessimism?

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How To Be Right Without Making Other People Wrong

What exactly are we trying to accomplish by proving to others that we’re right?
We might win the argument but ultimately lose the relationship. Perhaps a better, deeper-rooted question is this: Why do we lose sight of success, of our big objective when we feel challenged or intimidated?

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The Future’s Not Here Yet

Even with all these solutions being applied, can we really move into the future with a generation that was taught that these jobs have no future? It’s time to be honest with ourselves, to admit that we may have made a mistake. In our effort to provide a better opportunity for everyone, we may have created a mindset that ultimately will not help anyone.

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Why your best people have the worst safety practices – and how to fix it

The only thing that makes your safety leadership look more ineffective than having your worst people screw up your safety record is having your best people do it.

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Why Being Prepared Is Better Than Being Smart

The Hurricane Don’t List: safety tips from two generations of survivors   They say experience is important, but do…

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The Dangerous Truth About Safety

Safety leaders need personal influence skills so they can consistently engage employees. If you don’t know how to get people to believe, it doesn’t matter what you say.

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Generations Working Better Together

What do we need to do to work more effectively with each other as a team?

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Selling Your Ideas: Getting People To Agree With You

Why is it that some of the best ideas are never considered and idiotic concepts that we…

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The Mouth of Change | Employee Resistance to Change

Change is always the same. Change itself is not the issue; it’s the resistance to change that…

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