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Why Being Prepared Is Better Than Being Smart

The Hurricane Don’t List: safety tips from two generations of survivors   They say experience is important, but do we really need to learn our greatest lessons about safety at the point of failure? Although I appreciate the guy who blew himself up instructing me how not to blow myself up, I also want to hear about the person…

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Safety Is Not a Goal; It’s a Lifestyle

Let’s liberate ourselves from the BS. Many of us who try to make the safety programs work at our organizations are not dedicated safety professionals. We have what is commonly referred to as “a real job.” This is not meant to be offensive to trained and highly skilled safety folks, for whom safety is indeed…

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Safety Goes Sci-fi

According to Evolve Performance Group, 9 out of 10 engaged employees say that safety is a top priority every day while only two in 10 actively disengaged employees can say the same thing. Modern successful safety cultures are based in facts. People who feel valued, value safety and each other. The takeaway from these numbers cannot be overestimated.

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Does AI ‘s ROI Mean Humans Are SOL?

Despite their typecast use in many sci-fi plots, bots are simply tools for humans to use to do a better job and provide socially intelligent customer service while increasing profits. Bots allow agents to offer personalized service while their electronically animated brethren do menial tasks. Predominantly, research shows that human beings still value connecting with each other, preferring it over any other interaction.

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Customers don’t want service!

Customers don’t want service. They want things that don’t need any service. They want maintenance-free, self-contained solutions, whenever possible. That’s not just chat-bots and other forms of artificial intelligence. It’s a solution that fits their belief system.  

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Why Not You?

The truth is without good relationships communication suffers; without engaged employees, awareness is lost; and, without generations supporting each other, information isn’t passed down. In the long-term, the culture doesn’t improve and may, in fact, deteriorate.  

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The Future’s Not Here Yet

Even with all these solutions being applied, can we really move into the future with a generation that was taught that these jobs have no future? It’s time to be honest with ourselves, to admit that we may have made a mistake. In our effort to provide a better opportunity for everyone, we may have created a mindset that ultimately will not help anyone.

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Motivational Quotes and Inspirational Memes

Motivational quotes and Inspirational Memes by Top Motivational Speaker Garrison Wynn Motivational Quotes “The reason that obsessive worry has so little value, is because every problem comes with its own set of solutions.” – Garrison Wynn “Money may not buy happiness; but its better than poverty that cannot buy anything. Happiness is an inside job…

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